The more you take care of your rented car, the lesser you pay. To make sure our cars are always in a good condition, service fees are applicable and we want you to know exactly what you pay for.
Rental
Unsuccessful Charge of Installment/Monthly ExtensionOMR 15 for 3 days delay and for more than 3 days OMR 25
Late Return Fee1 day rental/OMR 10 whichever is higher
Prepone/Postpone Reservation OMR 5
Any Amendments to the Reservation/E-Ticket OMR 5
Change of Installment Date (on approval) OMR 25
Admin Fee on Rental Amount - Bank/Cash Transfer OMR 5
Return of Vehicle in Different Emirates OMR 5
Vehicle Recovery & Force Collection Charges OMR 100
Delivery & Collection Charges (all booking types)OMR 5| OMR 10 Per service As per location
Failure to Update Expired Documents with Renewed OMR 15
Security Deposit
Refund to Same Card UsedNil
Refund to bank Account (In Renters Name Only - Only if the card used is closed provide with closure letter from issuing bank)OMR 25
Payment
Change Of Card RequestOMR 5
Admin Fee on Rental Amount - Bank/Cash TransferOMR 5
Cancellation
Installment Cancellation After ChargingOMR 15
Failure to Return Vehicle after Installment CancellationRental + OMR 50
Rental Extension After Installment CancellationDaily Rental + OMR 5
Refund
Cancelled by Selfdrive.om & its Partners100% Refund
Cancelled by Customer before Collecting Vehicle10% or OMR 5 whichever is higher
Cancelled by Customer after Collecting VehicleNo Refund
Early ReturnNo Refund
Cancelled due to Incomplete Documents10% or OMR 5 whichever is higher
Non-Rental
Salik Usage per Trip (If Applicable)As Per Standard Rate
Unsuccessfull Charge/Payment Decline of Salik (if Applicable) OMR 2
Unsuccessfull Charge/Payment Decline for any Non Rental OMR 15 for 3 days delay and more than 3 days OMR 25
Non-fueling of Vehicles on Return/End of AgreementActual Fuel cost + 20%
Return of Unclean Vehicle Actual + 15%
Smoking Inside Vehicle OMR 50
Lost KeysActual Cost of Key + 15%
Tampering with Vehicle/Salik Tag/Vehicle LogosActual + OMR 15
Drained Battery/Leaving the Headlights on (On Site Visit)Actual Cost + 15%
Non-charging of Electric Vehicles when at or below 50 kms Driving Range OMR 20
Traffic Fines
Fines less than OMR 50 OMR 5
Fines Above OMR 5015% of the Fine Amount
Parking outside of authorized parking zones OMR 25
Leaving Vehicle in Unsecured Place OMR 25
Accident
Failure to Provide Police Report (within 2 days) of Incident OMR 25
Insurance Excess
Excess Amount in case of Accidents (irrespective of nature of the damage)
Economy CarsOMR 200
Sedan CarsOMR 200
Compact SUVOMR 300
SUV CarsOMR 500
Luxury (Depending on the Car Model)OMR 1000
Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverOMR 500 + 100% of the Total Claim Amount
Luxury Fleet - Excess amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverOMR 1000 + 100% of the Total Claim Amount
Other
For any Legal Formalities, an Additional Fee will be Applicable. 15% of the Total Decline Amount + Any Legal Fees, Document Charges, Court Fees etc (as per actuals) Actual Charges + 15%
